1. Introduction
Wikibituary ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our memorial platform services.
Please read this Privacy Policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Account Information: Name, email address, phone number, funeral home details
- Payment Information: Billing address, payment card details (processed securely by our payment processors)
- Memorial Content: Photos, biographies, dates, family information, and other content you upload
- Communications: Messages, comments, and other communications
Automatically Collected Information
When you use our services, we may automatically collect:
- Usage Data: IP address, browser type, device information, pages visited, time spent
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience
- Location Data: General location information based on IP address
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our memorial services
- To process your subscriptions and payments
- To create and display memorial pages as requested
- To communicate with you about our services
- To provide customer support
- To improve and personalize our services
- To ensure the security of our platform
- To comply with legal obligations
4. Memorial Data and Privacy
Memorial pages may contain sensitive personal information. We treat this data with the utmost respect and confidentiality:
- Memorial creators control the visibility of each memorial page
- By default, memorials are publicly accessible unless set to private
- We preserve memorial data for historical purposes as outlined in our Terms
- Family members can request modifications to memorial content
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information in these circumstances:
- Service Providers: With trusted third parties who assist us in operating our platform (payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
6. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication measures
- Secure data backup procedures
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy:
- Account Data: Retained while your account is active and for a reasonable period thereafter
- Memorial Data: Preserved indefinitely for historical and archival purposes
- Payment Data: Retained as required by financial regulations
- Analytics Data: Retained in aggregated and anonymized form
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Restriction: Request limitation of how we use your information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
To exercise these rights, please contact us using the information below.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: